Social networking sites have become embed within today’s society, culture, politics, and businesses. Also, most people flock to sites like Twitter, Facebook, Instagram, forums and others for different reasons.
For some people, they use
social networking sites to check up on family and friends by reading their
posts, seeing what they are doing and where they have gone or sharing their own
stories and places they’ve visited and even reconnect with a long lost
childhood friend or make new friends. Additionally, people on social networking
sites can create online support groups, communities, connect with like-minded
individuals or construct niche groups. But also, users can get updates, read
news articles, check on local and current world affairs, discover information
on diverse topics of interest such as cooking, fashion, sports stats, and
hobbies or celebrity gossip and users can even follow and interact with their
favorite celebrities. Furthermore, social networking sites allow users to share
products and services recommendations, read reviews, rank favorite products or
similarly air dislikes, problems with services, products or companies.
Likewise, social networking sites are beneficial for helping job seekers to
promote and advertise themselves, and social networking sites also allow
employees to connect with work colleagues and peers and stay informed with what
their employer is up to and share official new product updates and shows,
launched parties and reveal events. Moreover, individuals are also using social
networking sites to advocate for causes that are close to them or to bring to
light social injustices, inequalities, and discrimination. All these benefits
have created connectivity that reaches across the globe and has connected
different people, with common interests who live and work in remote parts of
the world.
However, there are also concerns with regard to privacy issues, scams, data breaches and also growing censorship anxieties. In the article, ‘NBC2 Investigators: Multi-million dollar scam being used on Facebook’ by Rachel Polansky (2018), she had stated that “Facebook Marketplace, and even closed Facebook groups have become a breeding ground for scammers” (para. 2). However, she also quoted eBay and Facebook spokespersons responses to this social networking challenge and she even shared tips on how to spot and avoid getting scammed (Polansky, 2018). However, Facebook had explained that they also have a dedicated team and automated systems to help detect and block scams because they have a strong incentive to aggressively prevent scammers from damaging the company’s reputation and with their abuse-fighting team they build and constantly update a combination of automated and manual systems that help them catch suspicious activity at various points of interaction on the site and when they do catch spam or scams they work hard to counter and prevent it from effective their users (Polansky, 2018).
Moreover, social networking sites have become a breeding ground for hate and dangerous fringe groups and also an increase in online bullying and cyber-harassment. In the article ‘They're Back, and They're Bad: Campus-Gossip Websites’ by Jeffrey R. Young (2009), had stated that;
However, there are also concerns with regard to privacy issues, scams, data breaches and also growing censorship anxieties. In the article, ‘NBC2 Investigators: Multi-million dollar scam being used on Facebook’ by Rachel Polansky (2018), she had stated that “Facebook Marketplace, and even closed Facebook groups have become a breeding ground for scammers” (para. 2). However, she also quoted eBay and Facebook spokespersons responses to this social networking challenge and she even shared tips on how to spot and avoid getting scammed (Polansky, 2018). However, Facebook had explained that they also have a dedicated team and automated systems to help detect and block scams because they have a strong incentive to aggressively prevent scammers from damaging the company’s reputation and with their abuse-fighting team they build and constantly update a combination of automated and manual systems that help them catch suspicious activity at various points of interaction on the site and when they do catch spam or scams they work hard to counter and prevent it from effective their users (Polansky, 2018).
Moreover, social networking sites have become a breeding ground for hate and dangerous fringe groups and also an increase in online bullying and cyber-harassment. In the article ‘They're Back, and They're Bad: Campus-Gossip Websites’ by Jeffrey R. Young (2009), had stated that;
“Students have more ways than
ever to post anonymous attacks on classmates, thanks (or rather, no thanks) to
new and expanded online forums promising to be bigger and juicier than the
infamous JuicyCampus, which drew fierce protests from harassed students before
it shut down earlier this year.” (para. 1)
As Jeffery (2009) had pointed
out, some of the contents posted on these sites can have lifelong negative
repercussions and can cause harm to individuals reputations or have serious
consequences on students careers if the messages are seen by future employers
or potential suitors (para. 13). There is also a psychological and sociological cost to social networking such as increased isolation, addiction, loneliness, stress, anxiety, depression, fear of missing out and loss of reality.
Corporations are also using
social networking sites for recruiting new talent, such as LinkedIn a
professional networking site where employer’s setup up corporate profiles and
post jobs and job seekers create their own personal profile, add work history,
specific skills, upload a resume and connect with college alma mater, coworkers
and associates or recruiters. Moreover, it’s also become a valuable tool used
by professional recruiters to acquire new job candidates or poach employees
from other companies, as was demonstrated in the article titled, ‘Social
Networking Technology Boosts Job Recruiting’ by Frank Langfitt (2006), where he
demonstrated how Maureen Crawford-Hentz, a professional recruiter, used
LinkedIn as a tool for trolling a product marketing manager and had discovered
Alfred LaSpina on the social networking site, who was already doing a related
job for another company but she contacted him and was able to convince him to
leave his current employer and instead join Osram Sylvania, the company she
worked for (para. 4). Langfitt (2006) had also quoted Crawford-Hentz as saying,
“Social networking technology is absolutely the best thing to happen to
recruiting – ever,” (para. 3). Additionally, Langfitt (2006) had mentioned that
professional recruiters have also started hunting for job candidates by using
other popular social networking sites such as Facebook (para. 1). Corporations
are also now using social networking technology to gauge customer satisfaction,
engage customer feedback and connect with suppliers and vendors, to grow sales
or for press and public relations purposes. However, some issues that come up
is that many corporations also use social networking technology for vetting job
candidates by requesting access to candidate’s social networking profiles or to
check on employee’s behaviors and activities outside of the company and firing
anyone who might post things that don’t align with company policies or culture.
But employees are also using social networking sites to air grievances,
complaints, and concerns or for whistleblowing activities when a company is
acting unethically. However, social networking sites have also created a
problem with product, service or private company information being leaked and
shared that can derail product launch and can even cost companies millions of
dollars.
Furthermore, governments,
politicians, lobbyist, special-interest group and activist have all embraced
the power of social networking to further a cause, an agenda or to increase
awareness, community activities, and concerns or for elections purposes such as
endorsement, donation solicitation and to increase voter attendance. For example,
in the article ‘How Obama Tapped Into Social Networks’ Power’ by David Carr
(2008), he had stated that during the 2008 presidential elections of Barack
Obama, his campaign had “bolting together social networking applications under
the banner of a movement, they created an unforeseen force to raise money,
organize locally, fight smear campaigns and get out the vote that helped them
topple the Clinton machine and then John McCain and the Republicans” (para. 5).
He further went on to say that Obama’s digital outreach and influence would
also have a profound impact and implication for future elections by going
outside the traditional ties and relationships that the political parties have
with unions, party faithful and Hollywood elites, to now also encompass a
network of online supporters who use a distributed model of phone banking to
organize and get out the vote, use social networking to help increase youth
voter turnout, raise a record-breaking $600 million, and created all kinds of
unique media clips that were viewed millions of times and because of the online
presence and movement, they were able to go beyond offline behavior (Carr,
2008). Additionally, Obama’s campaign used the web to lower the cost of
building a political brand, create a sense of connection and engagement, and
dispense with the command and control method of governing to allow people to
self-organize to do the work (Carr, 2008).
How effective is social media in politics?
It's also important to add that regardless of how people feel about our current President, Trump is a prolific Twitter user and even a social media influencer who has been able to use social networking sites effectively to inspire and rouse his political base. Unfortunately, social networking
platforms have also increased the spread of fake news, junk news, pseudo-news,
hoax news, and misinformation which has led in recent years to elections being
negatively influenced and impacted by foreign countries meddling and Super PACs
online smear campaigns.
In
the future only those social networking companies that are profitable, are
transparent with their business models, utilize stress-free and clear to
understand terms and conditions of use agreements, take into consideration
users privacy concerns and protect individual’s data, will be able to weather
any foreseeable challenges or obstacles. Additionally, social networking
companies will need to adapt to changing users tastes and preference as seen
with the demise of MySpace and the rise of Facebook. This will also mean they
need to be user-friendly, allow easy and nontechnical interface connection
among different technology tools and offer flexibility so that social
networking systems are better able to be customized around different
communities, are more suited to enhance demographic needs and experiences and
are able to serve diverse geographic locations across the world. I also believe
that social networking companies will start buying or merging with each other
to create larger, newer, and more centralized social networking platforms and
develop different kinds of social networking technologies where there will be a
convergence of tools that users will not only be able to use social networking
technology as a search engine like google, surf the internet through social
media apps, or perform research but users will also be able to include their friends
and family members in the process and get feedback on their online activities
which would be visible for them to see and respond in a news feed type
interface, like Facebook’s current news feed.
Reference
Carr, D. (2008, November 10).
How Obama Tapped Into Social Networks' Power.
Retrieved September 29, 2019,
from https://www.nytimes.com/2008/11/10/business/media/10carr.html?auth=login-email.
Langfitt, F. (2006, November
22). Social Networking Technology Boosts Job Recruiting.
Retrieved September 29, 2019,
from https://www.npr.org/templates/story/story.php?storyId=6522523.
Polansky, R. (2018, April 27).
NBC2 Investigators: Multi-million dollar scam being used on
Facebook. Retrieved September
30, 2019, from https://www.nbc-2.com/story/38062070/nbc2-investigators-multi-million-dollar-scam-being-used-on-facebook.
Young, J. R. (2009, August 31).
They're Back, and They're Bad: Campus Gossip Web Sites.
Retrieved September 30, 2019,
from https://www.chronicle.com/article/theyre-backtheyre-bad-/48220.